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At DS Pacific Group, We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, store, and protect your personal information when you use our website.

1. Information Collection

When you submit an enquiry through our website, we may collect: your name, phone number, email address, property address or any message or additional information you choose to provide.

2. Use of Information

We collect this information only to contact you, respond to your enquiry, and provide customer support. We do not use your information for marketing unless you give explicit consent.

3. Data Security

Your information is stored securely in our database, and forwarded to our internal email system so we can respond to you. We take reasonable steps to protect your information from misuse, unauthorised access, modification, or disclosure in accordance with the APPs.

4. Information Sharing and Disclosure

We do not sell, rent, or disclose your personal information to any third parties. Your information may only be disclosed if required by Australian law (e.g., in response to a lawful request).

5. Access, Correction, and Deletion

You may request:

• Access to the personal information we hold about you,
• Correction of any inaccurate details, or
• Deletion of your information.

To protect your privacy, we may require reasonable proof of identity (such as using the same email address used in the submission or other verification) before processing your request.

6. Contact Us

For privacy queries or data requests, please contact us at via the email or phone at the bottom of the website.

We make no representation or warranty as to the accuracy, reliability or completeness of the information relating to the property. Some information has been obtained from third parties and has not been independently verified. Accordingly, no warranty, representation or undertaking, whether express or implied, is made and no responsibility is accepted by us as to the accuracy of any part of this, or any further information supplied by or on behalf our behalf, whether orally or in writing.

No entity or person guarantees the performance of the property. The information is general information only and any examples given are for illustrative purposes. The information does not take into account your individual objectives, financial situation or needs. We recommend that you obtain financial, legal and taxation advice before making any decision. Any price is not a valuation and should not be relied on or treated as such. Prices, if indicated, have been estimated based on recent market evidence in the locality for comparable properties, to the extent available. Prices may not include GST.

At DS Pacific Group, We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, store, and protect your personal information when you use our website.

1. Information Collection

When you submit an enquiry through our website, we may collect: your name, phone number, email address, property address or any message or additional information you choose to provide.

2. Use of Information

We collect this information only to contact you, respond to your enquiry, and provide customer support. We do not use your information for marketing unless you give explicit consent.

3. Data Security

Your information is stored securely in our database, and forwarded to our internal email system so we can respond to you. We take reasonable steps to protect your information from misuse, unauthorised access, modification, or disclosure in accordance with the APPs.

4. Information Sharing and Disclosure

We do not sell, rent, or disclose your personal information to any third parties. Your information may only be disclosed if required by Australian law (e.g., in response to a lawful request).

5. Access, Correction, and Deletion

You may request:

• Access to the personal information we hold about you,
• Correction of any inaccurate details, or
• Deletion of your information.

To protect your privacy, we may require reasonable proof of identity (such as using the same email address used in the submission or other verification) before processing your request.

6. Contact Us

For privacy queries or data requests, please contact us at via the email or phone at the bottom of the website.

This information is being collected by DS PACIFIC GROUP PTY LTD.

Last Updated: February 2026

Email address - info@ds-pacificgroup.com

If you would like any further information about our privacy policies or practices, please contact us on the details set out above. By providing your personal information to us, you consent to the collection, use, storage and disclosure of that information as described in the Privacy Policy and this collection notice.

For what purposes do we collect, hold, use and disclose your personal information?

We collect, hold, use and disclose your personal information for the following purposes:

• to provide products and services to you and to send communications requested by you;
• to answer enquiries and provide information or advice about existing and new products or services;
• to conduct business processing functions including providing personal information to our franchisees, our related bodies corporate, and contractors, service providers or other third parties;
• to update our records and keep your contact details up to date;
• to process and respond to any complaint made by you;
• and for purposes otherwise set out in our Privacy Policy.

To whom may we disclose your information?

The information you provide will be collected by or on behalf of us and may be disclosed to third parties that help us deliver our services, including:

• our related bodies corporate and our franchisees;
• suppliers and other third parties with whom we have commercial relationships, for business, marketing, and related purposes;
• any organisation for any authorised purpose with your express consent;
• as otherwise set out in our Privacy Policy;
• as required by law.

What happens if we can’t collect your personal information?

If you do not provide us with this personal information, we may not be able to, amongst other things, provide the requested products or services to you, either to the same standard or at all.

How can you correct your personal information or complain about a breach of privacy?

In addition to our Privacy Policy explaining how we store and use your personal information, it also explains how you may access and correct your personal information, how you can lodge a complaint regarding the handling of your personal information and how we will handle any complaint.

Do we disclose your personal information to anyone outside Australia?

We may disclose personal information to our franchisor’s related bodies corporate, our related bodies corporate and third-party suppliers and service providers located overseas. In the event that a disclosure is made in an overseas country the information may not be protected by the Australian Privacy Principles. In any event, while you continue to use our services, you consent to your information being disclosed in this manner.