At DS Pacific Group, We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, store, and protect your personal information when you use our website.

1. Information Collection

When you submit an enquiry through our website, we may collect: your name, phone number, email address, property address or any message or additional information you choose to provide.

2. Use of Information

We collect this information only to contact you, respond to your enquiry, and provide customer support. We do not use your information for marketing unless you give explicit consent.

3. Data Security

Your information is stored securely in our database, and forwarded to our internal email system so we can respond to you. We take reasonable steps to protect your information from misuse, unauthorised access, modification, or disclosure in accordance with the APPs.

4. Information Sharing and Disclosure

We do not sell, rent, or disclose your personal information to any third parties. Your information may only be disclosed if required by Australian law (e.g., in response to a lawful request).

5. Access, Correction, and Deletion

You may request:

• Access to the personal information we hold about you,
• Correction of any inaccurate details, or
• Deletion of your information.

To protect your privacy, we may require reasonable proof of identity (such as using the same email address used in the submission or other verification) before processing your request.

6. Contact Us

For privacy queries or data requests, please contact us at via the email or phone at the bottom of the website.

The information contained in this website is for general information purposes only.

General Information

All information contained on this website has been prepared with care; however, we do not guarantee its accuracy, completeness, or reliability. All interested parties should make their own enquiries and seek independent legal, financial, or professional advice before making any decision. Prices, figures, images, plans, and specifications are indicative only and subject to change without notice. Illustrations and renders are for marketing purposes and may not represent the final product. To the extent permitted by law, we disclaim all liability for any loss or damage arising from reliance on the information provided on this website. This website is operated by DS PACIFIC GROUP, a licensed real estate agency in Queensland.

Limitation of Liability

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.